Cookies

The SPV website uses cookies. According to law, you as a visitor to a website that uses cookies must receive information that the website contains cookies, what they are used for, and how you can opt out of them.

What are Cookies?

A cookie is a small text file that is stored on your computer when you visit a website. The cookie is used to distinguish between different users and present the correct information to the right user.

We use both permanent and temporary cookies on spv.se.

  • We use permanent cookies to remember which pension service agreement you have chosen as your favorite. We also use them to remember if you want to show or hide word explanations. The cookie is stored on your computer and you have to remove it manually.
  • We use temporary cookies to keep track of and recognize your browser. This allows you to use various services on our website, such as My pages. Temporary cookies are not stored on your computer, they disappear when you close your browser.

Can cookies contain viruses?

No, cookies are regular text files and cannot contain viruses. The files are small and most browsers only allow a certain amount of cookies to be stored in memory. There is therefore no risk that your hard drive will become full just because you allow cookies.

Can you say no to cookies?

If you do not want to allow storage of cookies on your computer, you can turn it off in your web browser's settings. Then no cookies will be stored but you will not be able to use certain parts of our e-services.

In some browsers, you can block permanent cookies and still allow temporary cookies. You can also make a setting that warns every time a cookie appears and you get to decide on a case-by-case basis whether you want to allow it or not. Exactly how you do it depends on which browser you have.

More information on the Swedish Post and Telecom Agency's website

If you do not want to turn off the storage of cookies, but still do not want your visits to SPV's website to be shown in our web statistics, you can use the browser's settings for Do Not Track request. Exactly how you do it depends on which browser you have.

Find and remove cookies

All browsers are different. Look in your browser's help function for information on how to change the cookie settings. You can delete all cookies from your hard drive yourself. You do this in your browser's settings.

Web Analytics Tools

SPV's website uses Matomo to get a picture of how you as a visitor use the website if you choose to accept all cookies. Cookies for statistics help us understand how the visitor interacts with the website by anonymously collecting and reporting information.

The data collected in Matomo is anonymized so that we can never identify an individual person. We also never share this data with third parties. All services used for data collection are operated in environments that are within Sweden's borders and dedicated to SPV.

Matomo stores information about

  • when you visited the website for the first time
  • when you last visited the website
  • when your current visit started how many times you have visited the website
  • which browser you are using
  • how you found the website (traffic sources).

 

Cookies that are saved if you accept all cookies

Web analytics

  • _pk_id is used by the web analytics tool (Matomo) so that we can track what you have found interesting on our website. The cookie is stored for about 12 months.
  • _pk_ses is used by the web analytics tool (Matomo) to track what you have used our website for in the ongoing session. The cookie is stored as long as you visit the website.
  • _pk_ref is used by the web analytics tool (Matomo) to see how you have used our services and which content has been interesting. The cookie is stored for about 6 months.

Chat

These details are available to us as long as you are logged into Mina sidor.

  • vngage.session is stored in session storage in your browser and gives SPV access to your name and personal identification number when you chat with us.
  • vngage.id contains a unique id to retain the chat window even if the page is reloaded. The cookie is removed when the browser is closed.
  • vngage.lkvt contains an anonymous id to be able to link a chat conversation to a previous chat conversation. The cookie is stored for about 90 days.
  • vngage.vid contains an anonymous id to relate to an ongoing chat conversation with us. The cookie is removed when the browser is closed.
  • psCurrentState contains information about whether you are in queue or have an ongoing chat conversation with us. The cookie is removed when the browser is closed.

Necessary cookies that are always saved

  • PensionContractId contains which agreement you are on. If you go to a page that does not belong to any agreement and then go back, you will end up on the right agreement.
  • BIGipServer~spv-rev-proxy~ is a cookie used by our load balancers. It is automatically removed when you close the browser.
  • _RequestVerificationToken is a cookie set by ASP.NET and is necessary for the site's security. It prevents Cross-Site Request Forgery. Contains no information about you as a user. It is automatically removed when you close the browser.
  • ASP.NET_SessionId is a session cookie that is automatically created by software on our servers. It is automatically removed when you close the browser.
  • hideCookieInformation is set when you make your choice for which cookies you approve, so you do not have to answer that question every time you visit our website. The cookie is stored for 1 year.
  • .EPiForm_BID is used when you use e-forms and necessary for you to be able to use these. The cookie is stored for 1 day.
  • .EPiForm_VisitorIdentifier is used when you use e-forms and necessary for you to be able to use these. The cookie is stored for 1 day.
  • EPiForm{FormGuid}:{Username} is used when you use e-forms and necessary for you to be able to use these. The cookie is stored for 1 day.
  • .AspNet.Federation is set by our login solution to keep track of the login. The cookie is removed when you log out.

Functional cookies that are saved when you use certain features

  • pensionContractPage saves which pension agreement you have chosen as your favorite so you do not have to choose it every time you visit the website. The cookie is stored for 2 years.
  • hideGlossaryFnc contains the status of whether to show or hide word explanations. It is automatically removed when you close the browser.
  • hiddenServiceMessages Contains id for the service messages that the user has chosen to hide. The cookie is stored for 30 days.

Cookies from other websites

If you visit SPV on YouTube, Facebook or LinkedIn, cookies from those websites are stored on your computer. Read more about their handling of cookies on their respective website.

Was this information helpful?

Did you find about what you wanted to know or was there something lacking? Was the text difficult to understand? Tell us what you think about the contents of this page via the form below.

XS SM MD LG XL